Last updated: 12 October 2025

1. Policy Overview

This Privacy Policy (“Policy”) outlines how Thinkscience LLP (“Thinkscience”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
By engaging with our services, submitting information to us, or interacting with our staff, you agree to the practices described in this Policy.

2. Our Commitment

We respect the confidentiality and privacy of your personal data. All collection, storage, and disclosure of information are conducted in accordance with the PDPA and this Policy.
This Policy supplements any prior consents you have provided and does not override any existing legal rights we may have.

3. Definition of Personal Data

“Personal Data” means data, whether true or not, that identifies an individual — either on its own or in combination with other data accessible to Thinkscience.
This includes, but is not limited to:

  • Full name, NRIC/FIN/Passport number
  • Contact details (address, email, phone number)
  • Date of birth, gender, nationality, and race
  • School information, occupation, and family details
  • Payment or billing information
  • Photographs or video recordings taken at Thinkscience events

4. Contacting Our Data Protection Officer (DPO)

If you wish to:

  • Access or correct your personal data;
  • Withdraw consent for data usage; or
  • Raise questions or feedback regarding this Policy,

Please contact our Data Protection Officer via email at enquiry@thinkscience.sg.
We aim to respond within a reasonable timeframe (typically within 30 days).

5. How We Collect Personal Data

We may collect data through various channels, including:

  • When you register or express interest in our classes, workshops, or events
  • When you contact us via phone, email, or social media
  • When you subscribe to our mailing list or marketing materials
  • When you submit feedback forms or participate in surveys
  • When you interact with our website or online advertisements
  • When you apply for employment or teaching positions with Thinkscience

If you provide personal data of others (e.g. your child or spouse), you confirm that you have obtained their consent to do so.

6. Purpose of Data Collection

Your data may be collected, used, and disclosed for purposes such as:

  • Managing class enrolments and communications with parents/students
  • Sending updates on class schedules, results, and academic progress
  • Handling billing, payments, and administrative matters
  • Contacting you during emergencies
  • Sending updates, marketing materials, or event invitations (only if you’ve opted in)
  • Conducting research and service improvement using anonymised data
  • Processing employment or teaching applications

7. Disclosure of Personal Data

We may share your data with:

  • Our teachers, staff, and authorised representatives
  • Government bodies such as the Ministry of Education (MOE), where applicable
  • Payment processors and IT service providers
  • Insurers, auditors, and legal advisors
  • Regulatory or law enforcement authorities when required by law

We will never sell your personal data to any third party.

8. Transfer of Data Outside Singapore

In cases where your data is transferred outside Singapore, Thinkscience ensures that the receiving party provides a standard of protection comparable to that under Singapore’s PDPA.

9. Accuracy and Updating of Data

Please ensure that all personal data submitted is accurate and up to date.
You may contact our DPO to update your details. Thinkscience is not liable for any issues resulting from outdated or incorrect information provided by you.

10. Data Protection and Security

We adopt reasonable technical, administrative, and physical measures to safeguard your personal data against loss, misuse, or unauthorised access.
However, no electronic transmission or storage system is fully secure. You transmit information at your own risk.

11. Access and Correction Requests

You have the right to:

  • Request access to your personal data held by Thinkscience;
  • Request correction of inaccurate data.

We may charge a reasonable administrative fee for access requests, and identity verification may be required before processing.
We aim to respond within 30 days.

12. Retention of Data

Personal data will be retained only as long as necessary for business or legal purposes. When no longer needed, data will be securely deleted or anonymised according to internal procedures.

13. Marketing and Do Not Call (DNC) Registry

By providing your contact details, you consent to Thinkscience contacting you through email, SMS, WhatsApp, or phone calls for the purposes outlined above.
If you wish to withdraw consent for such communications, please email enquiry@thinkscience.sg. Processing may take a few working days.

14. Policy Updates

This Policy may be updated periodically to reflect legal or operational changes. The latest version will always be available on our website.
Your continued engagement with Thinkscience after updates constitute acceptance of the revised Policy.

15. Governing Law

This Policy is governed by the laws of Singapore. Any disputes shall be subject to the non-exclusive jurisdiction of the Singapore courts.

16. External Links

Our website may contain links to third-party sites. Thinkscience is not responsible for the privacy practices or content of these sites. Please review their respective policies before submitting personal data.

17. Contact Information

Data Protection Officer – Thinkscience LLP
Email: enquiry@thinkscience.sg
Website: www.thinkscience.sg